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Frequently Asked Questions
Find answers to common questions about Tassel and Claws Consult.
Q: What services do Tassel and Claws Consult offer?
A: Tassel and Claws Consult specializes in comprehensive consultancy services tailored for micro and small businesses in Zambia. Our core areas of expertise include Agriculture, Business Development, Finance, and Branding & Marketing. Additionally, we offer complementary Digital Marketing Solutions such as Responsive Website Design & Development, Search Engine Optimization (SEO), Social Media Management, Content Writing / Copywriting, Graphic Design (Digital Assets), and Email Marketing Setup.
Q: Who is your target market?
A: Our primary target market is micro and small businesses and individual entrepreneurs based in Lusaka, Zambia. This includes those at the early stages of their entrepreneurial journey, businesses needing foundational knowledge, those without a professional online presence, or those seeking cost-effective, professional guidance and digital solutions across various sectors like retail, services, hospitality, agriculture, and local manufacturing.
Q: How can I request a quote or consultation?
A: You can easily request a quote or a free, no-obligation consultation by visiting our “Contact Us” page. Please provide as much detail as possible about your project or business needs using the contact details provided, and we’ll get back to you promptly to schedule a discussion.
Q: What is your typical project timeline?
A: Project timelines vary depending on the complexity and scope of the consultancy or digital marketing work. After an initial consultation and understanding your specific requirements, we’ll provide a detailed project plan with estimated timelines.
Q: Do you offer ongoing support and maintenance for digital services?
A: Yes, for our digital marketing solutions, we offer comprehensive post-launch support and maintenance packages to ensure your website or application continues to run smoothly. This can include updates, security monitoring, and technical assistance.
Q: How do you handle client communication during a project?
A: We believe in transparent and regular communication throughout every project. We use project management tools, scheduled meetings, and direct contact methods (email, phone) to keep you informed and involved every step of the way.
Q: Can Tassel and Claws help with existing business challenges or website redesigns?
A: Absolutely! Our consultancy services are designed to address existing business challenges and optimize operations. For digital presence, whether you need a minor refresh or a complete overhaul of your existing website, we can help redesign it to improve its aesthetics, functionality, and user experience.
Q: What makes Tassel and Claws Consult different from competitors?
A: We differentiate ourselves through an integrated approach, offering both essential business consultancy and digital marketing solutions under one roof for a holistic service. We provide affordable pricing tailored to micro and small businesses, coupled with personalized, hands-on service. Our focus is on education and empowerment, guiding clients to manage their ventures and online assets. As a Zambian-based company, we have a strong local understanding of the market and its challenges, operating with lean processes to pass cost savings to our clients.